We want this to be a seamless and efficient as possible. Most of it will take place in a Trello board that's created after joining. That's where we will manage all of the design requests. There will also be a private Slack channel for your membership that is great for quick questions and feedback on the fly. You submit design requests in Trello, we knock them out and start on the next one as soon as we're done.
The market for designers is so hot right now! A full-time Senior level designer (like the one you’d be working with at 383) has an average salary of $125,000 USD. That doesn't include benefits, time spent hiring, etc. Get the best of both worlds from our design subscription.
That means 383 will be focusing on a single request at a time, or two if you upgrade to our Growth membership. If a blocker or a priority shift happens, let us know and we can flex with you.
There's no "gotcha" here. The design isn't finished until you're happy. We do our best to keep these as low as possible by asking questions upfront, but the moral of story is - the decision of "done" is yours.
When you subscribe, you (and unlimited people on your team) will get access to a private Trello board where you can add as many design requests as you like.
The first iteration of your designs are typically done in two business days (48 hours). These are typically single deliverables like a single screen, or small collection of UI elements. For larger projects, like user research or major features, expected a longer time frame. We'll communicate that to you before starting.
Our work is done in Figma and FigJam. Both are highly visible tools used throughout the design world.
Design work is highly specialized. Because of that, we can't offer any refunds. But there are unlimited revisions so keep us working until we get it right!